Frequently asked questions
When does my rental begin and end?
Your access to the room begins at the time that your reservation starts. Please ensure that you allow enough time prior to your event start time for any set-up that you may need.
When should I book my reservation
We suggest that you book your reservation as early as possible. Rooms often fill up quickly and all bookings are on a first-come, first-served basis.
When is my payment due?
Your payment is due at the time of your booking. You will be prompted to pay online once you have chosen your room, time, and date.
Can I cancel my reservation?
Yes. Your reservation can be canceled by calling or emailing us.
Will you set up tables and chairs for my event?
We can set up tables and chairs for you. Please send an email with your set up request at least 48 hours prior to your event.
What is included in my rental?
Our Bear Valley Room includes: 66" Large Screen TV, HDMI, Free Wi-Fi,DVD Player, Tables, Chairs, Linens, Activity Mats, Floor-to-Ceiling Mirror, Refrigerator Access
Am I responsible to clean up after my event?
We ask that you dispose of any trash and place dirty dishes in the provided dish bins. We will take care of everything else!
Can I decorate the room for my event?
Yes, we allow decorations, but we ask that you do not put holes in the walls or ceiling.
Can I bring food to my event?
Yes, you are welcome to bring food to your event.
Are there kitchen facilities available for my event?
We have a small shared kitchen that you may use for small amounts of food prep or clean up. There is also a refrigerator available in the Bear Valley Room.
What about alcohol?
We cannot allow alcohol on the premises.
How do I book a room?
Just click the "Book Now" button and follow the prompts to book your room immediately. No forms to fill out. No waiting for a response!
What are you doing to meet the current guidelines regarding COVID-19?
We have made several adjustments to allow for meetings of up to 30 people within the current Municipality of Anchorage guidelines.